Contact Us

Have a question? If so, this is the place to be! Either fill out the form below, email us at, or call us at (888) 304-7655 or (888) 30-iRoll.

If your question is regarding a previous order, please be sure to include the order number. A customer service specialist will respond within 24 hours.

Frequently Asked Questions

Please read our FAQ before sending us a message.

Do you ship Internationally
Yes, we ship internationally. Simply choose your items and process payment at checkout.  We will email you an invoice for international shipping cost once your order is finalized. The international shipping invoice will be based on specifically on your shipping address.
What are the delivery charges for orders?
We currently charge "flat fee" shipping fees within the USA.  Orders will ship for a $7.99 flat fee. Most orders over $100 ship for FREE! For International orders, simply finalize your purchase and we'll email you exact shipping cost based on your shipping address.
Which payment methods are accepted in the Online Shop?
We accept all major credit cards, as well as PayPal payments
How long will delivery take?
On average, your order will ship within 24 hours of purchase.  Delivery within the USA usually takes 2-3 days.
How secure is shopping in the Online Shop? Is my data protected?
Your privacy and security are very important to us. That's why we use the most advanced web security practices. Furthermore, we'll never share your personal information with any 3rd party.
What exactly happens after ordering?
Once your order is finalized, you'll receive an order confirmation to the email address provided.  Our facility will also receive your order in real time. At that point, our staff will begin packaging your items, preparing them to ship! Most orders ship within 24 hours of purchase.
Do I receive an invoice for my order?
Yes, you'll receive a detailed invoice instantly, via email. You'll also receive a physical paper invoice within your package.

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