FAQ
Have a question? Most questions can be quickly answered below. If you don’t find the answer to your question, simply email us at Support@HowiRollSports.com or call us at 888.304.7655!
Yes, we ship internationally. Shipping cost is calculated at checkout, based on the shipping address and items (dimensions/weight). Please note, international shipping cost only covers the cost to ship the package. It does NOT cover the import/duty taxes charged by the receiver's Country.
Shipping costs across the world have changed drastically over the past few years. We're doing our best to keep all shipping costs as low as possible. For International orders, shipping costs are calculated at checkout. Simply input your address and shipping cost will be calculated based on the items in your cart and the ship-to address.
We accept all major credit cards, as well as PayPal payments. We also accept bank wire transfer & mailed checks.
On average, most items shipping from our facility ship within 1-3 days. Items drop-shipping from the manufacturer will take a bit longer to ship. Please email or call us to confirm the lead time for the items you're interested in purchasing.
Your privacy and security are very important to us. That's why we use the most advanced web security practices. Furthermore, we'll never share your personal information with any 3rd party.
Once your order is submitted, you'll receive an order confirmation to the email address provided. Our facility will also receive your order in real time. Some items will ship directly from the manufacturer, while other ship from our facility. Due to supply chain and labor shortage issues, the current lead times have been extended for some products. Please feel free to email us at support@howirollsports.com for specific product lead times.
Yes, you'll receive a detailed invoice instantly, via email. You'll also receive a physical paper invoice within your package.